Agent Carring Visiting (Collection) - Padang Lawas

Infomedia Nusantara is seeking a dynamic, results-driven, and communicative professional to join our team as an Agent Carring Visiting (Collection) based in Padang Lawas, serving the Padang, Sumatera Barat region. In this role, you will play a crucial part in customer relationships, ensuring that our clients receive the best possible service and support. Our mission is to deliver exceptional customer service and maintain strong relationships with our clients, and we are looking for someone who is passionate about building and nurturing these relationships.

As an Agent Carring Visiting (Collection), you will be responsible for visiting clients regularly to collect payments, address any concerns, and ensure that our services meet their expectations. You will use our in-house CRM system, Salesforce, to manage client interactions and track payments. This role offers a unique opportunity to make a tangible impact on our clients' satisfaction and our company's financial health.

Join us in Padang and be part of a team that values communication, teamwork, and a results-driven approach. We offer a competitive salary and a supportive work environment where your contributions are recognized and rewarded.

📋 Tanggung Jawab Pekerjaan

• Visit clients regularly to collect payments and address any concerns.
• Use Salesforce to manage client interactions and track payments.
• Build and maintain strong relationships with clients to ensure their satisfaction.
• Provide excellent customer service and support to clients.
• Monitor and report on collection activities to ensure targets are met.
• Collaborate with the sales and customer service teams to ensure a seamless client experience.
• Stay updated on industry trends and best practices in customer service and collections.
• Participate in team meetings and contribute to the development of collection strategies.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role within the collections or customer service industry.
• Proven track record of achieving collection targets and maintaining positive client relationships.
• Excellent communication and interpersonal skills.
• Familiarity with Salesforce or similar CRM systems.
• Ability to work independently and as part of a team.
• Strong problem-solving and decision-making skills.
• Valid driver's license and reliable transportation.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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